Payment Policy

Effective Date: December 26, 2024

At Fit Pariz, we strive to make your shopping experience as seamless and secure as possible. Our payment policy outlines the different payment options we accept, how we process your payment, and other important details about completing your purchase. By using our website, you agree to the terms outlined in this policy. If you have any questions, feel free to contact our customer service team.

Payment Methods Accepted

We accept a variety of secure payment methods to ensure a smooth transaction process. The following payment options are available:

  1. Credit and Debit Cards:

    • We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
    • For your convenience, payments made with credit or debit cards are processed immediately.

  2. PayPal:

    • Pay securely using your PayPal account or by entering your credit/debit card details directly through PayPal’s secure payment gateway.

  3. Apple Pay & Google Pay:

    • We also support Apple Pay and Google Pay for customers who prefer using their mobile wallets for a quick and easy checkout experience.

  4. Gift Cards:

    • Fit Pariz offers gift cards that can be redeemed on any purchase. You can apply the balance of your gift card during checkout.

  5. Bank Transfers:

    • For high-value transactions or international orders, we may allow bank transfers. Please contact our customer service for assistance with this method.

Payment Processing

When you make a purchase with us, we immediately begin processing your order. Once your payment is received, you will receive a confirmation email with the details of your order. Please note that the payment process is typically instant for most credit and debit card transactions. However, if you choose a payment method that requires manual verification (such as a bank transfer), this may take additional time.

  • Payment Authorization:
    Upon placing your order, we will verify your payment information to ensure that all details are accurate. Your card will only be charged once the transaction has been successfully authorized.

  • Payment Failure:
    In case of a failed payment (e.g., insufficient funds, expired card, or technical error), you will receive a notification from us to resolve the issue. Please ensure that your payment details are correct and that your card has sufficient balance before completing the order.

  • Security:
    Your security is a top priority at Fit Pariz. All payment transactions are processed using SSL encryption, ensuring that your sensitive payment information remains secure. We do not store any credit card information on our servers.

Order Confirmation

After placing your order and completing the payment, you will receive a confirmation email containing the details of your purchase, including the order number, payment method, and a summary of your items. If there are any issues with your payment or order, our customer service team will reach out to you promptly.

  • Invoice:
    A detailed invoice, including tax and shipping fees, will be provided to you once the order has been shipped.

Sales Tax

Sales tax is calculated based on the shipping address provided during checkout. In accordance with U.S. tax laws, sales tax may be applicable on orders shipped within certain states. If your order is subject to sales tax, it will be displayed at checkout, and the amount will be included in your final price.

  • California Sales Tax:
    As we are located in California, orders shipped within California are subject to applicable state and local sales taxes. The applicable rate will be added during the checkout process.

Currency and International Orders

All prices listed on Fit Pariz are in USD (United States Dollars). If you are shopping from outside the United States, your bank or payment provider may charge foreign transaction fees, which are outside our control.

  • International Payment Options:
    For customers outside of the United States, we accept PayPal and credit cards for international transactions. Please note that additional customs duties, taxes, and import fees may apply when shipping internationally, which are the responsibility of the customer.

Order Cancellations and Modifications

If you need to cancel or modify your order, please contact our customer service team immediately. Orders that have already been processed and shipped cannot be modified or canceled. However, if your order is still in processing, we will do our best to accommodate any changes.

  • Refunds:
    If your order is canceled after payment is processed, you will be refunded the full amount minus any processing fees, if applicable. Refunds will be credited back to the original payment method used during the checkout process.

  • Returns and Exchanges:
    Our return and exchange policy is available separately on our website. Please refer to our Return Policy for detailed information on how to return or exchange products.

Payment Issues and Disputes

If you notice any discrepancies or issues with your payment, please contact us immediately at [email protected] or call (707) 762-5885. Our customer service team will investigate the issue and work to resolve any disputes promptly.

  • Chargebacks:
    In the case of a chargeback initiated by your payment provider, we reserve the right to take necessary action to recover any funds and fees associated with the chargeback. If you believe that there has been an error with your payment, please reach out to our customer service team before taking further action.

Customer Service

If you have any questions or concerns regarding our payment policy or need assistance with your payment, feel free to contact us. We are here to help!